e-Maintenance is a brand new concept in service based on Canon's unique Remote Diagnostic System (RDS).

• Prompt and pro-active service delivery
• Automated fleet management
• Real-time incident notification
• Automatic meter readings and accurate billing
• Easy consumables management

Intelligent remote device management

A brand new concept in service

e-Maintenance is a brand new concept in service based on Canon's unique Remote Diagnostic System (RDS). Used in conjunction with i-manage, this system gives Concept the ability to provide your business with a new level of service that is faster than ever before.

Concept will take total control of your network devices. The moment an incident occurs on a Canon device our Customer Call Centre is notified and the service response process is activated, often before you would even realise.

e-Maintenance also removes the need for manual meter readings. With this system there is no need to manually source and send Concept monthly readings, your device administration is virtually reduced to nil.

If you want to maximise business continuity by increasing device up-time and minimise the time, costs and headaches associated with device administration you need e-Maintenance, the latest in a new breed of device management solutions.

Complete our online registration form for further information on e-Maintenance.