i-manage allows you to take complete control of your Concept equipment.

• Secure online account management tool
• Live Access to Accounts information including overdue invoices, which can be printed.
• Summarised equipment information and full service history of equipment.
• Log service calls, order toner and log meter calls online.
• View Concept key Contacts
• Highlights equipment requiring attention i.e. old equipment, equipment coming up for renewal or without a service contract.

It’s a new concept designed to reduce time administering and maintaining your equipment, which will revolutionise the way you interact with Concept.

The secure online system is accessed via Concept's website.

To logon to i-manage click on the logo below.

logon

If you would like to register to use the i-manage software you must be an existing Concept Group customer. To complete the online registration form click here 

Some of the key features are:

Live Access to your Accounts
View and print overdue invoices. Saves time having to search for original invoices or contact Concept’s Accounts Department for a copy of the invoice.

Equipment Overview
View and print summarised details of equipment, including installation, service contract details and average daily/monthly copy volumes.

Log Service Calls
Your call is entered directly onto our despatch system.

Order Toner Online
Your order is instantly entered onto our despatch run for the fastest possible delivery.

Log Meter Reading Calls
Your logged call automatically provides an accurate up-to-date reading for billing purposes.

Connect Directly to Your Networked Device
You can provide meter readings and check toner and paper status without leaving your desk using the Remote User Interface (RUI).

User Friendly Design
The website has been designed to make it as user friendly as possible. On each page there is a help facility, providing useful information on individual pages. Each page also contains a link to a printer friendly version, to ensure all information is legible when printed.