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Managed Print Services

Definition

A service designed to assist businesses to streamline management and minimise costs associated with printing and imaging. Managed Print services help to cut ownership costs, enhance productivity and reduce energy consumption.

Concept 360 is our Managed Print Service offering which will assist your business in the design, implementation and management of your imaging and printing infrastructure.

As a wholly owned subsidiary of Xerox, Concept can fully utilise the tools and global reach of the "independently recognised" * world leaders in Managed Print Services ‘Xerox’. This allows us to cover most manufacturers devices in many languages 24/7.

* Source: Gartner (October 2011)

The Methodology

Concept 360 utilises a 5 step approach to build a true picture of your current infrastructure, making it easy for you to clearly see what is needed:

Concept 360 3 Step Approach

Concept 360 i-suite

We utilises a unique suite of management tools to provide a roadmap to manage your printing and imaging infrastructure.

Steps: Define, Measure, Analyse, Improve

i-auditConcept use the unique i-audit tools set to take a visual approach to the task of constructing your managed print solution. Using your organisational floor plans i-audit enables fast and accurate collection of important information about your organisations output requirements.  For more information visit our  i-audit page.

Step: Control

i-assistProviding the first class support to our customers is a key part of the proposition for Concept. In addition to our expansive team of field based engineers we also provide i-assist remote support helpdesks. For more information visit our  i-assist page. 

i-manageAllows you to take complete control of your Concept equipment woth our secure online account management tool. For more information visit our  i-manage page. 

i-maintenanceUsed in conjunction with i-manage, the i-maintenance suite of products allow Concept the ability to provide your business with a new level of service that is faster than ever before. For more information visit our   i-maintenance page. 

Why Concept?

Concept 360 is based on a flexible approach that adapts to meet your organisation’s needs. We take the time to get to know your business, how you work and how you use your print. Understanding your issues ensures that we deliver the results that your business is looking for.
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With the largest professional services team, supporting IT and Print Specialists throughout the UK, Concept Group has the resource to address your company’s needs no matter who or where you are.
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Concept Group have more than 25 years of experience with imaging and printing in office environments so you can be sure of receiving only the best advice during any aspect of your contact with us.


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Solutions

Office Multifunction Devices

A complete line of office multifunction printers delivering flexibility and advanced features to print, copy, scan and fax all in one.

 

Xerox Wide Format

Think wider...Print, Copy Scan. Once again, Xerox widens the world of wide format with full colour and monochrome solutions.

Concept Managed Print

With every aspect of cost under scrutiny in the current climate, it's time to cast a critical eye over your print environment using Concept 360.

  

Document Management

Stop losing time and money through missing information. Take advantage of one of our intelligent Document Management Solutions.

Control

Take control of your electronic documents and printing costs. Improve your cost efficiency by utlising one of our control software solutions.

 

Five simple steps to your bespoke solution