Concept Group - A Xerox Company

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   i-assist Logo

i-assist is a powerful, easy-to-use remote support solution. The online interface is used by Concept to conduct remote support sessions.

Enter your 6 digit pin number provided by the Concept technician and then click on the Connect to technician button.

Enter your 6-digit PIN code:
Bullet-proof Security
  • End-to-end, 256-bit SSL encryption for compliance with HIPAA, Sarbanes-Oxley and other Government and local legislation
  • Customer Controlled Multi-level, permission-based temporary access
  • Auto-revocation of access rights when session is terminated; Customer Applet automatically removes itself from remote PC


Office Multifunction Devices

A complete line of Xerox office multifunction printers delivering flexibility and advanced features to print, copy, scan and fax all in one.


Xerox Wide Format

Think wider...Print, Copy Scan. Once again, Xerox widens the world of wide format with full colour and monochrome solutions.

Concept Managed Print

With every aspect of cost under scrutiny in the current climate, it's time to cast a critical eye over your print environment using Concept 360.


Document Management

Stop losing time and money through missing information. Take advantage of one of our intelligent Document Management Solutions.


Take control of your electronic documents and printing costs. Improve your cost efficiency by utlising one of our control software solutions.


Five simple steps to your bespoke solution