i-assist is a powerful, easy-to-use remote support solution. The online interface is used by Concept to conduct remote support sessions.

Enter your 6 digit pin number provided by the Concept technician and then click on the Connect to technician button.

Enter your 6-digit PIN code:

Bullet-proof Security

  • End-to-end, 256-bit SSL encryption for compliance with HIPAA, Sarbanes-Oxley and other Government and local legislation.
  • Customer Controlled Multi-level, permission-based temporary access.
  • Auto-revocation of access rights when session is terminated; Customer Applet automatically removes itself from remote PC.