As part of our Connect Premium Level Service, Analyst Support is a powerful, easy-to-use remote support solution. The online interface is used by Concept to conduct remote support sessions.
Enter your 6 digit pin number provided by the Concept technician and then click on the Connect to technician button.
- End-to-end, 256-bit SSL encryption for compliance with HIPAA, Sarbanes-Oxley and other Government and local legislation.
- Customer Controlled Multi-level, permission-based temporary access.
- Auto-revocation of access rights when session is terminated; Customer Applet automatically removes itself from remote PC.