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Print Company Doubles Their Digital Print Capabilities

York-based digital and litho print company Fulprint doubles its digital offering to meet high customer demand.

“I just wanted to say how brilliant Manuel was in training us on the new V280. With such a calm and friendly manner, he explained things clearly and thoroughly and was a joy to have in the office - hands-down the best trainer we have worked with.”

- Bob Scrase, Director, Fulprint

About the Client

Founded in 1985, Fulprint is a York-based print company that serves the whole of the UK. They use the latest digital technology to deliver the highest quality print work and personal service to their customers.

Fulprint has an exciting mix of local, national and international customers. They provide a wide variety of services such as foiling, die-cutting and creasing to create packaging alongside more traditional stationery and marketing collateral.

The Challenge

Upgrading Digital Print Capabilities to Meet Customer Demand

Fulprint was already using Xerox digital printers. But as their current machines were approaching five years old, it was time to upgrade the machines to the latest digital print technology and look at how they could increase capabilities.

Due to an increase in customer demand and the need to offer printing on heavier stocks, Fulprint engaged with Concept Group, a Xerox Business Solutions company, to become their trusted print partner and help them increase their digital print capabilities and improve reliability.

The Solution

Leveraging Xerox’s Latest Digital Print Technology

While Fulprint’s current digital printers were ready to be upgraded due to their age, the digital and litho print company recognised the opportunity to increase their digital print offering and improve reliability.

Two new Xerox digital printers were installed. The new printers were chosen due to their high-quality printing capabilities, improved reliability and the ability to print on 400GSM, which helps Fulprint meet customers' demands for printing on heavier stocks for runs such as packaging.

The Result

100% Increase in Digital Print Capabilities

The two new Xerox printers have helped Fulprint double its digital printing capabilities. While improving reliability, which is paramount in many of the fast turnaround projects they complete for their customers.

Not only has the new solution helped them double their output, but it has also helped them meet customer demand by expanding their offering to include printing on heavier stocks. Concept Group provided comprehensive training on the new machines to enable a smooth transition for staff.

Gear icon with connectors flowing off to the left The Challenge

  • Wanted to refresh their digital printers that were coming up to five years old

  • High customer demand meant they needed two digital printers

  • Needed to ensure reliability to maintain high quality and meet the demands of fast turnaround jobs

Lightbulb icon The Solution

  • Upgraded their digital capabilities with the latest Xerox digital printers

  • Installed two new Xerox digital printers to meet high customer demand

  • Rolled out staff training on new machines

Graph trending upwards, with a gear above it The Result

  • 100% increase in digital printing capabilities

  • Upgraded digital printers that allow for printing on 400GSM

  • Improved reliability with the latest digital print technology from Xerox

Now it's your turn to

Make a Digital Transformation

Let’s talk about your digital journey to more efficient ways of working.

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Stand out results in workflow efficiency, uptime and colour output for reprographic teams and commercial printer operations

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